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Problem Solving & Decision Making
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Workbook
Module 1
PSDM Introduction, Outline, Objectives, Stages of PS&DM (6:00)
Module 2
PSDM Types of thinking required (1:04)
Divergent / Convergent prompts and questions that help (4:34)
Practical Exercise 1 (0:50)
Practical Exercise 1 Hint (0:44)
Practical Exercise 1 Solution + Exercise 2 (0:57)
Practical Exercise 2 Solution + Exercise 3 (1:58)
Practical Exercise 3 Hint (0:25)
Practical Exercise 3 Solution + Exercise 4 (0:42)
Practical Exercise 4 Hint (0:33)
Practical Exercise 4 Solution (2:42)
Module 3
DM as group leader - Questionnaire briefing (1:38)
Questionnaire scoring & review (6:55)
Practical Decision Situations & Styles Required (3:57)
Module 4
Factors to consider when choosing your style (2:37)
Module 5
Challenging Decision - Briefing (0:35)
Challenging Decision - Review (7:29)
Module 6
Negative people, Fear, Procrastination ... some final thoughts (3:43)
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Questionnaire scoring & review
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