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Managing and Surviving Change
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Module 1
Open, Introduction, Outline, Myths, Exercise 1 Briefing (8:49)
Exercise 1 Review, The Change Curve; Denial, Resistance, Exploration, Commitment (4:37)
The Iceberg Theory - link to the Curve (5:14)
Module 2
Why we resist change, Kotter's 8 Stages of Change Management, Exercise 2 Briefing (7:57)
Module 3
Herberg's Hygiene Theory, Exercise 3 Briefing (4:51)
Dreams versus Plans (0:55)
Module 4
10 tips for communicating change (6:36)
Module 5
Personal Change examples (4:29)
How we avoid change, Exercise 3 Survey Briefing (1:14)
Change Readiness Survey scoring (1:19)
Questionnaire Results reviewed (5:17)
module 6
Change & Stress, Steps to manage, E+R=O, Are you lucky? Matters of Principle (16:48)
Module 7
Course close, Action Plan (1:01)
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Herberg's Hygiene Theory, Exercise 3 Briefing
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